St. Francis maintains an open policy of welcoming visitors any time day or night. However, depending upon a patient's health status, visiting hours may be restricted or limited. Visitors must sign-in after regular business hours. Sign in at the desk at Entrance B between the hours of 8:00 p.m. and 6:00 a.m.

  • Visitors are welcome to stay overnight; most patient rooms have a chair that reclines, and a pillow and linens are provided.
  • Special care units may designate their own hours, and the number of guests visiting a patient may be limited at any time.

Policies and Procedures

We have policies and procedures in place to help you and your family work with our doctors, nurses, and staff to get the most from your hospital stay. Please take a few minutes to review these guidelines with your loved ones.

Visiting Regulations

  • All visitors are asked not to visit if they have a fever, cold, sore throat or any other signs of illness until all symptoms are gone.
  • Help us prevent infections by keeping hands clean, especially after coughing, sneezing, touching a sick patient, or using the restroom. Alcohol based hand sanitizer is available in every patient room for staff and visitor use.
  • Bon Secours St. Francis Health System has a no smoking policy.
  • Cell phones may be used in the hospital, but not near patient care equipment. Cell phone usage is not permitted in surgery areas, the Emergency department, or in recovery units.
  • Children ages 12 and younger must be accompanied by an adult at all times. Nursing will consult with all visitors bringing children into the hospital on any special safety requirements or stipulations needed before the child is allowed into the patient's room.
  • Children may not be left unattended on the Nursing floor or unit, in waiting areas, or in locations such as lobbies or the Cafeteria.

Public Restrooms

Please do not use the bathrooms in patient rooms. They are reserved only for patients in order to protect their health. Public restrooms are located throughout the hospital.

Your Room

Your room assignment is based on your admitting diagnosis and bed availability. If your diagnosis or health changes, you may be moved during your stay. 

Labor and Delivery Visitors

Having a baby is a special event and we want you to share it with the people you love. We also know that after baby is born you only have a couple of days to learn to care for yourself and your baby. While you're in the hospital it's a perfect time to take advantage of all the expert help! In addition, you will need time to rest.

During labor and birth, you are encouraged to have a labor partner, someone who helps you feel calm and relaxed and preferably went to classes with you. We recommend that no more than two support people are in Labor and Delivery with you at a time. Additional visitors are welcome in the 4th floor waiting room. If you are having a non-emergent C-section, one support person may go with you into the operating room. 

In the hour following birth, most babies are very alert. Afterwards, they sleep for long periods of time. The hour following birth is the perfect time for you to bond with your baby through skin-to-skin contact and breastfeeding. For these reasons, we prefer that you keep this hour after birth a special time for you, your partner and your baby, and welcome visitors after you are settled in your Mother Infant Unit room. 

St. Francis has an open visitor policy, meaning that visiting hours are not restricted. We do have guidelines that we ask that you follow:

  • Only one person may stay the night with you in your hospital room. Sheets and pillow are provided for the pull-out bed.
  • Visitors arriving after 9:00 p.m. must check in with Security in the hospital lobby.
  • Children visitors must be accompanied by an adult at all times.